The practice strongly supports the NHS policy on zero tolerance. Anyone attending the surgery either as a registered patient or as a visitor are expected to treat all those using the building with respect. 

Anyone who is found to be abusing a member of staff, GPs, other patients or visitors  be it verbally, physically or in any threatening manner whatsoever, could be asked to leave the premises and will risk removal from the practice list. In extreme cases we will, if necessary, summon the police to remove offenders from the practice premises.